Privacy Policy

1. Legal Basis

2. Collection and Scope of Personal Information

1. Information Voluntarily Provided by Users: When you register an account on this Website, submit a service application, participate in activities, or contact customer service, you voluntarily provide personal information, including but not limited to your name, mobile phone number, email address, ID card number (if real-name authentication is required), and delivery address. If you are a corporate user, you may also need to provide information such as the company name and unified social credit code.
2. Information Automatically Collected by the Website: When you access and use this Website, our servers will automatically record relevant technical information, including your IP address, device model, operating system version, browser type, access time, visited pages, browsing history, and operation logs. Meanwhile, we may collect information through Cookies and similar technologies to identify your account status, optimize page display, and enhance your user experience. You can disable Cookies through browser settings, but this may affect the normal use of some functions.
3. Information Obtained from Third-Party Channels: If you log in to this Website through authorization from a third-party platform (such as WeChat or Alipay), we will obtain your public information (e.g., nickname, avatar) from the third party, and the scope of information obtained shall be subject to the content you authorize. We will only obtain such information with your explicit consent or in accordance with the provisions of laws and regulations.

3. Use of Personal Information

1. To provide you with basic services, such as completing account registration, identity verification, processing your order requests, delivering goods or services, and responding to your inquiries and complaints.
2. To optimize and improve the services of this Website: By analyzing the collected user usage data, we gain an understanding of user preferences, fix system faults, and enhance the stability and usability of the Website.
3. To send you relevant information, such as service update notifications and order status reminders. If we need to send you marketing information, we will obtain your consent in advance, and you can unsubscribe at any time through the method specified in this Policy.
4. To ensure the security of the Website and users: It is used to identify and prevent illegal and irregular activities such as fraud and account theft, and maintain the normal service order.
5. To comply with the provisions of laws and regulations or respond to the legitimate requirements of judicial organs and administrative supervision departments.

4. Storage of Personal Information

1. Storage Location: All your personal information will be stored on [Alibaba Cloud/Tencent Cloud, etc.] servers located within the territory of the People’s Republic of China. We will not transfer your personal information overseas without authorization. If cross-border transfer is indeed necessary due to business needs, we will obtain your consent and complete relevant procedures such as compliance assessment in accordance with the requirements of laws and regulations.
2. Storage Period: We will only store your personal information for the minimum period necessary to achieve the purposes stated in this Policy. Generally, during the existence of your account, we will continuously store your core information; after your account is cancelled, we will delete your personal information in an irreversible manner within 30 days or anonymize it, unless otherwise specified by laws and regulations.

5. Sharing and Disclosure of Personal Information

1. We will not actively share your personal information with any third party unless we obtain your explicit written consent.
2. To realize service functions, we may share necessary information with cooperating third-party institutions. For example, we may share transaction-related information (such as order number and amount, excluding sensitive information like full bank card number) with payment institutions. We will sign a confidentiality agreement with the third party, requiring it to strictly protect your information and use it only for the agreed purposes.
3. We may disclose your personal information under the following circumstances: (1) To comply with laws and regulations or mandatory requirements of administrative and judicial organs; (2) To protect the legitimate rights and interests of this Website, you, or other third parties, and take necessary measures in emergency situations (e.g., preventing major security risks); (3) When the company undergoes restructuring such as merger, acquisition, or bankruptcy liquidation, your personal information will be transferred to the successor, and strict security safeguards will be adopted during the transfer process.

6. Security Protection of Personal Information

1. We adopt both technical and management safeguards to protect your personal information. Technically, we use AES-256 encryption technology to encrypt and store sensitive information such as payment information and ID card numbers, and establish an access control mechanism to restrict internal personnel’s access rights to personal information. Managerially, we regularly conduct personal information protection training for employees, clarify information security responsibilities, and prevent information leakage.
2. Despite the above measures, absolute security cannot be guaranteed in the Internet environment. In the event of a security incident such as personal information leakage or tampering, we will immediately activate the emergency response mechanism, take remedial measures, and promptly notify you and relevant regulatory authorities in accordance with the requirements of laws and regulations.

7. Your Rights

1. Right of Access and Correction: You can view your personal information through “My – Personal Center” on the Website. If you find any incorrect information, you can modify it directly on the page or submit a correction application through customer service channels. We will verify and respond within 3 working days.
2. Right of Deletion and Account Cancellation: You have the right to request us to delete part of your personal information. If you need to cancel your account, you can submit an application through [specific cancellation path, e.g., My – Settings – Account Cancellation]. After the account is cancelled, we will complete the information clearing work as agreed.
3. Right to Withdraw Consent: You can withdraw your consent to functions such as marketing information push and location information collection at any time. You can adjust the relevant authorizations through [specific path, e.g., My – Settings – Privacy Permissions]. However, withdrawing consent may affect the use of corresponding value-added services.
4. Right of Complaint and Suggestion: If you have any objections to the processing of personal information, you can file a complaint through the contact information provided in this Policy. We will provide feedback on the handling result within 7 working days.

8. Protection of Minors’ Information

9. Updates to the Privacy Policy

1. If this Policy needs to be updated due to adjustments in laws and regulations or business development, we will notify you through pop-ups on the homepage of the Website, in-site messages, and other methods. If the updated content involves major changes such as expanding the scope of personal information collection or increasing your obligations, we will obtain your consent again.
2. The revised Privacy Policy will be published in a prominent position on this Website, and the update date will be marked simultaneously. The effective date shall be subject to the marked date. Your continued use of the services of this Website shall be deemed as your recognition of the revised Policy.

10. Contact Information

1. Contact Phone: [+86 133 3107 5972
2. Email Address: [yqq@yuquanqiu.com]